How easy is it to engage one of your associates?
Just call or email one of our highly trained team and they will handle your requirements. They build a profile of the individual you require by assessing essential/desirable skills, background and experience requirements to identify potential candidates. The engagement process is flexible and can be adjusted to suit your needs; once terms are agreed to, we can have the individual on site as quickly as you require.

How do the charges work for this service?
We supply the associates to you on an hourly or daily rate. They complete a weekly timesheet, which needs to be verified by you, and you will be invoiced on agreed intervals. You only pay for the hours/days that the associate works; if they are on holiday or absent due to sickness, no charge is levied for these periods.

How do you guarantee that your associates have the relevant skills?
Current skill sets are very important for us; we are growing our database by around 200 per month which ensures that our associates are up to date with the latest skill sets.
Advanced recruitment techniques and processes are used to qualify an individual’s suitability for a role, ensuring that our associates "hit the ground running."

What if the associate doesn’t meet our expectations?
In the unlikely event that this happens, the associate will be removed from site immediately and a suitable replacement will be found as quickly as possible.

Are you insured against the various risks faced by your company?
Yes, MatchForce carries all the requisite commercial general liability, professional liability (errors and omissions), employers’ liability and worker compensation polices—all with AAA-rated insurance carriers.

Can your company provide services internationally?
Yes, MatchForce’s extensive database includes associates throughout the world, covering the Americas, Eastern and Western Europe, Asia Pacific, Middle East and Australia.

How do you secure and protect confidential client data?
We ensure the privacy and integrity of clients’ data and applicant information through comprehensive security measures in the areas of information technology and our physical locations. Our reporting system is available only to authorized, authenticated users and all transmitted information is encrypted.